Return Policy & Terms and Conditions

 


 
Return Policy
We do hope you have a worry free parts purchase but the facts of life are that sometimes that just isn’t possible. If it so happens that you need to return a part that you have purchased from us here are a few helpful hints to follow.

PLEASE OPEN AND CHECK ALL YOUR PARTS AS SOON AS YOU GET THEM.
MAKE SURE THERE IS NOTHING BROKEN AND YOU HAVE ALL THE CORRECT PARTS THAT YOU HAVE ORDERED.
            That way we can get you the correct parts and you can get your tractor fixed and be running as soon as possible.

           Parts that are returned must have an RGA Number (Returned Goods Authorization) in order to be returned. If you return a part without and RGA you will be charged and extra $10.00 FEE

  • Returns are subject to a 20% restocking fee. Unless the part is defective or you received the wrong part in error this will apply to all orders.
  • After 6 months the restocking fee goes up to 50%.  I know some of you guys buy the parts in the summer and fix it in the winter. So that is why it is so important for you to check your parts as soon as you get the package. Make sure nothing broke in shipping and you received all the correct parts.
  • If you are returning a part that is not defective we will charge you for the new part and give you credit when the old one is returned.
  • YOU ONLY HAVE 7 DAYS TO RETURN YOUR PART TO OUR WAREHOUSE OR YOUR CREDIT CARD WILL BE CHARGED FOR THE FULL AMOUNT OF THE PART. IF THERE IS GOING TO BE A DELAY CALL OUR OFFICE BEFORE THE 7 DAYS ARE UP.
 
 

Our Privacy Statement

We are highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, we have adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.

3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.

5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Questions. If you have questions about this privacy policy, please contact us via email.

Thank you.

 
     
               

     
 
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